Frequently asked questions.

Weddings/Events:

1. What services does Cottage & Co. offer for weddings and events?

Cottage & Co offers a comprehensive range of floral services for weddings and events, including bridal bouquets, ceremony decorations, reception centerpieces, boutonnieres, corsages, and more. We work closely with each client to create custom floral designs that perfectly complement their vision and theme.

2. How can I enquire for my wedding or event?

Simply contact us through our website enquiry form to get the process started.

3. Can I view samples of your previous wedding/event work?

Yes, we upload images and stories of our recent couples to our Blog. However, our most up to date work will be found on our Instagram page @cottage.and.co

4. What is your booking process?

Our booking process is simple and straightforward:

  1. Initial Enquiry: Reach out to us through our website enquiry form.

  2. Questionnaire: We’ll send you a detailed questionnaire to understand your vision, preferences, and requirements.

  3. Proposal: Based on your responses, we'll create a personalised proposal tailored to your needs. This step may require some back and forth, whether it be via email, phone call, Zoom, or in person, to ensure it suits your budget and perfectly aligns with your vision.

  4. Deposit: Once you’re happy with the proposal, a deposit secures your booking.

  5. Finalisations: We’ll finalise all the details closer to your wedding date, including any last-minute changes.

  6. Your Special Day: We deliver and set up your beautiful floral arrangements, ensuring everything is perfect for your wedding day.

5. How far in advance should I book my wedding flowers?

We recommend booking your wedding flowers 6-12 months in advance to ensure availability, especially during peak wedding season. However, if you date is closer than this, we may have it available if you enquire.

7. What is your pricing like, and what does it include?

Pricing varies based on the complexity and scale of the arrangements. Our quotes typically include flowers, labor, delivery, setup, and any hire items. We provide transparent pricing with no hidden fees.

9. Do you provide delivery and setup on the day of the event?

Yes, we handle the delivery and complete setup of your floral arrangements on the day of your event to ensure everything is perfect and stress-free for you.

10. What flowers are in season for my wedding date?

Flower availability depends on the season. We can guide you in selecting seasonal blooms or suggest alternatives that achieve a similar look if your desired flowers are out of season.

11. What is your cancellation policy?

We understand that plans can change. Up to 60 Days Before the Event: 50% deposit is forfeited. Less Than 60 Days Before the Event: Full payment is due, minus any avoidable costs. Date Change: Notify us more than 40 days before, and we may transfer your booking to a new date, subject to availability. If unavailable, the deposit is forfeited.

12. Can you accommodate last-minute changes or requests?

We strive to be as flexible as possible. Flower types, colours and design changes can mostly be accommodated up until a week before the event, given the new choice is in season and available. While major changes may require more notice, we will do our best to accommodate any last-minute adjustments.

13. Do you offer sustainable or eco-friendly options?

Yes, we are working towards being more sustainabile and offer eco-friendly options such as locally sourced flowers, reusable arrangements, and minimal packaging.

14. What if I don’t know what I want yet?

That's okay! We're here to help you find the perfect floral designs. During our consultation, we can explore different styles, themes, and options until we find something you love.